National e-Government Strategy and Roadmap

"The purpose of the National e-Government Strategy and Roadmap is to guide the digital transformation of public service in South Africa into an inclusive digital society where all citizens can benefit from the opportunities offered by digital technologies to improve their quality of life.

This document defines a renewed approach and programme of action that will radically improve the electronic government (e-Government) situation in South Africa.

The new approach and programme of action is not intended to replace or supersede the prevailing e-Government policy and framework. It is the intention of the department to support State Information Technology Agency (SITA) – as the Agency of ICT for government to create an enabling ICT environment for government departments to provide electronic services (e-Services) to the citizens of South Africa."