2018 KwaZulu-Natal Citizen Satisfaction Survey Analytical Report

The 2018 KwaZulu-Natal Citizen Satisfaction Survey Analytical Report "presents a selection of key findings, tables and figures based on data that were collected by Statistics South Africa (Stats SA) through the KwaZulu-Natal Citizen Satisfaction Survey 2018 (KZN CSS 2018) that was conducted over April and May 2018. The KZN CSS 2018 was done in partnership with the Office of the Premier for KwaZulu-Natal and builds on the partnership developed during the first iteration of this survey, which was conducted in 2015. This report focuses on the perceptions, attitudes and opinions of the citizens of KZN regarding their level of satisfaction with the performance of provincial and local governments, as well as their satisfaction with the various services provided to them by these entities."